You can cancel your car insurance at the end of the insurance year on 1 January with one month's notice. If you have received a premium increase, you h...

The terms and conditions of insurance form the basis of your insurance contract with us. Once you sign the contract, we will send them to you, along w...

If you would like to make changes to your insurance, please send us a message using our contact form, stating the e-mail address we have on file for you ...

At FRIDAY, we believe modern insurance should be flexible and adapt to life's changes. That’s why our car insurance comes with a monthly cancellation o...

We are 100% paperless - we send you all documents such as the policy, terms and conditions and invoices by e-mail. You can also view your contract documents...

You can update your bank details for your car insurance contract directly in the MyFRIDAY customer portal. For any other contract changes, please contact u...

Are you dissatisfied with our service? The best way to give us your feedback is through our contact form, selecting the subject "Allgemein/General -...

As a rule, you will receive a response to your complaint within a few days of us receiving it. However, in exceptional cases, response times may be longer...

You can send documents to [email protected], please remember to include the claim number in the subject line.

To report a claim or accident, you can do so quickly and easily online. We will follow up with you as soon as possible. Alternatively, you can report yo...