The terms and conditions of insurance form the basis of your insurance contract with us. Once you sign the contract, we will send them to you, along with your insurance certificate. 


Important: Always check your insurance policy to see which version of the terms and conditions it is based on! You can find the conditions that apply to you and other documents in our MyFRIDAY customer portal. 

Details about any additional modules can also be found within the insurance terms, though they will only apply if you have specifically added those options.


Conditions for car insurance

 

You can find all the information you need in our insurance conditions:

  • Scope of benefits

  • Start of the contract and provisional insurance cover

  • Payment of premiums

  • Obligations when using the vehicle and consequences of a breach of duty

  • Obligations in the event of a claim and consequences of a breach of duty

  • Rights and obligations of the co-insured person 

  • Term and cancellation of the contract

  • Disposal (sale) of the vehicle

  • Decommissioning and driving with an unstamped licence plate 

  • No-claims bonus system (SF classes)

  • Premium changes 

  • Travelling abroad 

  • Disagreements and jurisdiction

  • Other details such as method of payment, fees or insurance tax

  • Additional agreements to the payment per kilometre 




You can download our current insurance conditions for our car insurance here:

Allgemeine Bedingungen für die Kfz-Versicherung (AKB) 

Please note that we provide the insurance conditions currently only in german


Conditions for household contents insurance


In our insurance conditions you will find all the information on:

  • Insured risks, insured items, insured costs

  • Valuables

  • Insured value and sum insured

  • Change of residence

  • Update guarantee for future service improvements

  • Rights and obligations 

  • Jurisdiction and complaints procedure 

  • Special conditions for bicycle theft, glass breakage, extreme natural hazards and FRIDAY Zen mode




You can download our current insurance conditions for our household contents insurance here: 

Allgemeine Hausrat Versicherungsbedingungen (VHB) 

Please note that we provide the insurance conditions currently only in german